Goals
This course will prepare you to:
- be able understand practical leadership tools and techniques that can be applied immediately.
- be able to use effective communication techniques with subordinates.
- be able to engage and provide feedbacks to Employees.
- be able to encourage Managers to practice ‘effective delegation’ rather than too much micro-handling themselves.
- be able to practice effective Problem-solving skills as a Manager.
- be able Master the techniques of Communications, engaging and be a competent leader via exercising “Leadership by Example’.
- be able to Manage Time effectively & prioritization methods at workplace
Audience
- Managers and above
Content
- Understanding yourself: Assessment and reflecting it – Your role as the manager? What is expected?
- Expectations from being a Manager (Competencies and values) -Transition.
- Your experience (strengths and challenges of yourself); Identifying what can be improved as part of Succession Planning (being ready to be part of Management)
- SWOT analysis: Individual
- Self-aware, self-critical and takes remedial action.
- Effective leadership Communications (using NLP Techniques)
- Recognize what effective Leadership communication really is
- Cascading down the Senior Management’s Vision and objectives to subordinates
- Engaging with subordinates as vital skill of Leadership
- Verbal and non-verbal communications
- Managing people: organizing & effective delegating: minimizing micromanagement
- Tips on how to delegate effectively
- Determine current skills in organizing and delegating
- Identify steps in the organization and delegation process
- Responsibilities and process
- Why Managers should delegate and avoid micro-handling of tasks strategies
- Managing people: the crucial skill of engaging & providing feedback
- Is your current leadership style effective enough towards building the ‘engageable and approachable leader’?
- Providing effective feedback for subordinate’s development
- Skills of emphatic listening : Going beyond conventional listening; capable of active listening and open to feedback
- Consequences of ‘not engaging’ with sub-ordinates
- Seeing the benefits of engagement
- Time management & effective planning (Self-Management)
- Importance of Time Management for Managers
- Planning and organizing resources on daily basis
- Using Covey’s matrix for effective Prioritization
- Establish priorities systematically, differentiating between urgent, important, and unimportant tasks.
- Problem solving and decision making
- The need to think creatively and think ‘Out of the Box’
- Using Fish-bone Analysis and Root Cause Analysis methodology for Problem solving
- Application of these tools in real life situations
- Decision making skills (complimenting management with various options to decide)
- Personal action plan (pap)
- Recap and take-home message from session
- Individuals identify 3 Key Personal Action Plan for self-improvement
- Individual PAP
