PSIM: Problem Solving Techniques for Beginner

Goals

This course will prepare you to:

• Identify the problem
• Investigate the cause of the problem
• Demonstrate the solution of the problem

Audience

• All employee

Content

• What is a problem
  • Problem Definition
  • “As is” vs “To be”
  • Problem Types
  • Visualizing Problem Solving

• Identifying a Problem
  • Process steps for identifying a problem:
    • Identify the problem
    • Investigate the cause

• Case Study 1: Develop the Solution
  • Arriving at the solution
  • Factors affecting the ideal solution
  • Steps for developing the solution
  • Make a list of measures
  • Form the content of the solution
  • How to set and decide the evaluation standard
  • Prepare for fulfillment